Protecting your personal information is important to us.

Evergreen Federal Bank is committed to doing everything possible to safeguard customer information. Beginning February 20, 2024 at 10am PST, we are pleased to add SecureNow to our Evergreen Online and Mobile Banking platforms. This security enhancement will be used to verify your identity through a one-time passcode authentication process.

Online and Mobile Banking users will be required to enroll a phone number to deliver your one-time passcode(s).

Text Message – Will send the SMS text message with a one-time passcode. Enter your mobile phone number if you would like to receive a text message with your one-time passcode.

Phone Call – Enter your home phone number if you would like to receive a recorded voice call with your one-time passcode. This can be sent to a mobile device or landline phone.

During future logins, if a new device or unusual activity is detected, you will be asked to verify your identity through a text message or voice phone call that will contain your one-time passcode. Simply enter the code to securely log in.

To avoid interruption in accessing your accounts, please make sure the phone numbers listed for your accounts are accurate. To view your current contact information, log into Evergreen Online and click on Profile at the top right of your screen. You will then see options to make changes to your phone numbers.

Online Tutorial

For more information regarding one-time passcode enrollment and multi-factor authentication, view our SecureNow Online Demo.

• 24-Hour access to your accounts
• Access to E-Statements
• Set up Alerts
• Evergreen Personal Bill Pay
  • Receive eBills (if allowed by Merchant)
  • Set up recurring or one-time payments
  • Manage payees by adding, modifying, or deleting account information for individuals or companies
  • Overnight/next-day payments available for an additional transaction fee
  • Set up email alerts for due dates and notification of when payments have been sent
  • Search bill history by company, date, and status
  • Make payments from multiple accounts

New Evergreen Personal Online Banking Users:

Click Enroll in Evergreen Personal Online Banking, below. Review, agree to the terms and conditions, and complete the application.

Enroll in Evergreen Personal Online Banking

Get Ready to Pay Bills Online

To get started with Evergreen Personal Bill Pay, log on to your account, click Bill Payment on the menu bar across the top.

Once you review and accept the agreement, you can start paying bills online.

Quickly send or receive money

Send money with Zelle®

E-Statements

Sign up for E-Statements for secure and convenient access to your statements.

1. After enrolling in Evergreen Personal Online Banking, log in to your account
2. Click on the account you would like to view
3. Click on Documents from the menu
4. Choose the Document type from the list
5. Select the statement month you want to view

Tutorials & Demos

• Instant Balance: When enabled, users can securely preview balances without logging in
• Touch/Fingerprint ID: Log in using your fingerprint instead of a password with Apple's Touch ID or Android's Fingerprint Authentication
• Account Balances: View your account balances in real-time
• Recent Transactions: View both recent and pending transactions
• Transfer Funds: Easily move money between your Evergreen accounts
• Bill Pay: Schedule payments to companies and people
• Deposit Checks: Deposit paper checks using your phone or tablet's built-in camera

Quickly send or receive money

Send money with Zelle®

Tutorials & Demos

Personal Mobile Banking

Mobile Banking Security Information

Mobile Banking Security

Download the App

Available for smartphones and tablets using iOS and Android operating systems. To download, visit your device's app store and search for Evergreen Federal Bank.

Evergreen Federal Bank is committed to doing everything possible to secure customer information such that unauthorized parties cannot access it. A number of measures have been taken to secure customer information over the Internet including the username and password customers use to authenticate to Online Banking. Evergreen Federal Bank owns a digital certificate that encrypts customer information while it is transmitted over the Internet and positively identifies the Bank to its customers. Once a session is established on a secure site, the user and the site are in a secured environment. Data traveling between the user and the site is encrypted.

To help maintain security, you should SIGN OUT and CLOSE your browser when you have completed your Internet banking session. This will help prevent unauthorized persons from viewing your private account information.

Never share your password with another person. Keep your password secret. For your protection, we recommend that you change your online banking password regularly. Do not use numbers that are easily associated with you, such as your telephone number, address, or birth date as your password.

If you have problems accessing Evergreen's Online Banking or suspect fraudulent activity involving your accounts, you should contact your local branch or call us at 541-479-3351 or 1-800-275-6148 from 9am-5pm, Monday through Friday.
Additional security features have been implemented to help protect you from identity theft. Please take a moment to familiarize yourself with the features below.

Strong Passwords

You will need to choose a password with a combination of numbers, letters and symbols.
Do not share your user ID or password with anyone.

Online Agreements

The first time you log onto Evergreen's Online Banking you will be asked to agree to an Online Banking and Bill Pay Agreement, as applicable.

Alerts

Once enrolled in Evergreen Online Banking, you can set up Alerts to assist you in monitoring your account activity. Alerts change the messaging landscape by enabling digital communication through multiple banking channels. Relevant financial events, such as a low balance, pending loan payment, or suspicious transactions, automatically trigger the delivery of real-time alerts. Account-holders control their communication preferences and can choose to receive alerts through email, text, or push notifications.

MFA Security Tokens

For certain account activities, Security Tokens will be made available. Online Fraud Mitigation Software-based multifactor authentication (MFA), which provides a second level of customer authentication in addition to the standard user ID and password, is one of the most effective defenses against online banking fraud. MFA offers a variety of methods for verifying customers at login and for high-risk transactions, so you can choose the best solution for your specific needs.

Browser Requirements

We support the following Web Browser versions:

• Apple Safari 10.0
• Google Chrome
• Microsoft Edge
• Microsoft Internet Explorer 11.0
• Mozilla Firefox

Alerts for Online Banking

Mobile Wallets allow you to securely store your Evergreen Debit Card within your mobile phone, tablet, or smartwatch. Once stored, you can securely make purchases using your mobile device.

Evergreen Debit Cards are compatible with mobile wallet apps: Apple Pay, Google Wallet, and Samsung Wallet.

Using Mobile Wallets:

1. Download the compatible mobile wallet in the app store and make sure it is installed on your mobile smart device.
2. Follow the on-screen mobile wallet app instructions to set-up your app and add your Evergreen Debit Card.
3. You can make purchases at participating retailers utilizing the contactless card reader at the terminal checkout. When you hold your phone next to the reader, it will use near-field communication technology to send an encrypted, one-time code allowing you to securely complete your purchase. Your card, and the information on your card, does not change hands.

Tutorials & Demos

Bank conveniently and securely with Evergreen's Mobile App. Available for Personal and Business Banking.

Multi-Layer Security

Evergreen's Mobile App utilizes multi-layer authentication to secure your connection. This strong approach to security provides simple access to your accounts and offers powerful protection against fraud. Evergreen’s Mobile App offers bio-metric options for an extra layer of security.

Secure Download

Download Evergreen’s Mobile App from the Apple or Google Play Store . In your device store, search for Evergreen Federal Bank. (NOTE: Because other companies use the name Evergreen, make sure you search for the full name: Evergreen Federal Bank). Identify and confirm the App (seen below) before installing and opening the App.

Secure Login

Logging in from your mobile device is simple and very secure. We confirm your credentials along with the device you are using. (NOTE: You will need to be enrolled in Evergreen’s Online Banking to use Evergreen’s Mobile App.) Remember to Logout when you have completed your Mobile Banking session. The Logout button is conveniently located at the top right corner of the screen. When you Logout, you will be returned to the Login screen.

Alerts

Once enrolled in Evergreen Online Banking, you can set up Alerts to assist you in monitoring your account activity. Relevant financial events, such as a low balance, pending loan payment, or specific transactions, automatically trigger the delivery of real-time alerts. Account-holders control their communication preferences and can choose to receive alerts through email, text, or push notifications.

If you suspect fraudulent activity involving your accounts, contact your local branch or call us at:
541-479-3351 or 1-800-275-6148
9am-5pm Pacific Time, Monday through Friday

Best Practices

Strong Passwords: You will need to choose a password with a combination of numbers, letters and symbols. Do not share your user ID or password with anyone. For your protection, we recommend that you change your password regularly. Do not use numbers that are easily associated with you, such as your telephone number, address, or birth date as your password.

Networks: If you want to connect to your bank while out and about, it's a good idea to use your cellular network instead of a WiFi hotspot because this is a more secure option, and your data will be better protected.

Update: Make sure you keep your apps and your phone software updated for maximum security.

Verify: If you are unsure whether an email, text, or Website is from Evergreen, call us to verify it.

Resources: For more information on how to protect your personal information and mobile data, visit the links below:

https://consumer.ftc.gov/articles/how-protect-your-phone-hackers

https://consumer.ftc.gov/articles/how-websites-and-apps-collect-and-use-your-information

https://consumer.ftc.gov/articles/protect-your-personal-information-hackers-and-scammers

Compatibility

Available for iOS and Android smartphones and tablets
Participating carriers (but not limited to): AT&T, SprintPCS, T-Mobile®, U.S. Cellular®, Verizon Wireless, MetroPCS.

Evergreen Mobile App

• Mastercard ID Theft Protection
• Extended Warranty
• Price Protection
• Satisfaction Guarantee

For information, visit your nearest branch and ask for a brochure for the features that come with your card. 

Mobile Wallets

Mobile Wallets allow you to securely store your Evergreen Debit Card within your mobile phone, tablet or smartwatch. Once stored, you can securely make purchases using your mobile device.

Evergreen Debit Cards are compatible with mobile wallet apps: Apple Pay, Google Wallet, and Samsung Wallet.

Tutorials & Demos

Report Lost, Stolen, or Fraudulent Activity on your Card

To report a lost or stolen Evergreen Mastercard Debit® or Evergreen ATM card, or to report fraudulent activity on your card, call Evergreen at 1-800-275-6148. If you call after regular business hours, you will be prompted to select #2 and will be transferred to our after-hours fraud department.

• Receive eBills (if allowed by Merchant)
• Set up recurring or one-time payments
• Manage payees by adding, modifying, or deleting account information for individuals or companies
• Overnight/next-day payments available*
• Set up email alerts for due dates and notification of when payments have been sent
• Search bill history by company, date, and status
• Make payments from multiple accounts
• Sync transactions into QuickBooks

Enroll in Evergreen Business Online Banking 

Visit your local branch to enroll in Evergreen Business Online Banking. One of our customer representatives will assist you with setting up your account.

Get Ready to Pay Bills Online

To get started with Evergreen Business Bill Pay, log into your account, click Bill Payment on the menu bar across the top. Once you review and accept the agreement, you can start paying bills online.

E-Statements

Sign up for E-Statements for secure and convenient access to your statements

1. After enrolling in Evergreen Business Online Banking, log into your account
2. Click on the account you would like to view
3. Click on Documents from the menu
4. Choose the Document type from the list
5. Select the statement month you want to view

Tutorials & Demos

To use Evergreen's Business Mobile App you must apply for Evergreen Business Mobile Banking at your local Evergreen Branch. After your Business Mobile Account is established, we will enable App settings specific to your business.

Features:

• Touch/Fingerprint ID: Log in using your fingerprint instead of a password with Apple's Touch ID or Android's Fingerprint Authentication
• Account Balances: View your account balances in real-time
• Recent Transactions: View both recent and pending transactions
• Transfer Funds: Easily move money between your Evergreen accounts
• Bill Pay: Schedule payments to companies and people
• Deposit Checks: Deposit paper checks using your phone or tablet's built-in camera

Tutorials & Demos

Business Mobile Banking

Mobile Banking Security Information

Mobile Banking Security

Download Evergreen's Business App

NOTE: To use Evergreen's Business Mobile App you must apply for Evergreen Business Mobile Banking at your local Evergreen Branch.
After your Business Mobile Account is established, we will enable App settings specific to your business.

Available for smartphones and tablets using iOS and Android operating systems. To download, visit your device's app store and search for Evergreen Federal Bank Business Mobile.